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The State of Mobile Device Performance and Health: Q2 2016

In the second quarter of 2016, Apple’s iOS lost the smartphone performance battle to Android. Plagued by crashing apps, WiFi connectivity and other performance issues, the iOS failure rate more than doubled to 58 percent quarter-over-quarter.

Download the Q2 2016 State of Mobile Device and Health Report to get key highlights, including:

  • Out of the 58 percent of iOS devices that failed, iPhone 6 had the highest failure rate (29 percent), followed by iPhone 6S (23 percent) and iPhone 6S Plus (14 percent).
  • In analyzing the causes of iPhone performance issues, crashing apps (65 percent), WiFi (11 percent) and headset (4 percent) were found to be the primary culprits.
  • Despite their tremendous popularity and record-setting growth rates, Snapchat (17 percent), Instagram (14 percent) and Facebook (9 percent) dominated the list of crashing iOS apps.

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NTF Savings Calculator: Drastically Cut NTF Return Rates & Processing Costs

NTF returns are a persistent and expensive problem for the mobile industry. At the root of the problem is the improper diagnosis and repair of mobile devices.

Try the NTF Savings Calculator and get a breakdown of the annual costs your organization is needlessly incurring from processing NTF returns.